(7/11/2010 10:12:00 AM)
Elena, sign in and make sure you hit the 'keep me signed in button'...then it is just a case of refreshing until the magic happens.
(5/20/2010 9:08:00 PM)
Elena: I have the same problem and have contacted the staff at PH and they say it isn't their fault. I have cleaned out the cookies in my computer and for a while it helped, but now I have the problem again. I just keep trying, it seems to open about once each day and if you get lucky it may open for you.