Hostility Or Hospitality? Poem by Terence George Craddock

in the hospitality industry
which personality

is most suitable
hostile or hospitable?

in the hospitality industry
which type of personality

is deemed to be most suitable
unprofessionally hostile or hospitable?

hospitality hospitality hospitality
must be ranked ten out of ten professionally
every time with polite sincere courtesy

professionalism currency sincerity quality
are hallmarks of warm-hearted hospitality
kindness to visitors is welcoming friendly