Busines: Then And Now Poem by Eric Bult

I liked the old days, hardly used the word
Frustrated. Even as a boy I knew
In business inter-action the preferred
Way was personal contact with the few.
Then as sometimes a project simply failed
For lack of this or that not then perceived,
A resolution usually entailed
No more than change of orders then agreed.
But now when things go wrong, despite the aid
Of systems and computers by the score,
The gods of business they must well be paid
To set us back to where we were before.

I realise it's much more complex now.
Frustrated? I knew I'd use the word somehow!